Privacy Policy

How We Collect and Use Information

To provide you with improved services and a more tailored experience, we collect a variety of information. This may include personal details such as your name, contact information, employment history, and any other identifiers you voluntarily share with us. In addition, we record your interactions with our services such as pages viewed, searches conducted, and actions taken on the platform. We may combine this data with information received from trusted third-party sources. By doing so, we can refine our services, present content that aligns with your interests, and gain a clearer understanding of user preferences. In some cases, we may also aggregate or de-identify your information.

Use of Non-Personal Data

Alongside personal details, we also collect Aggregated Data such as demographic or statistical insights. While this information may originate from personal data, it is grouped in a way that ensures no individual can be identified. For instance, we may compile usage activity to measure how many users access a particular feature. Aggregated Data supports research, performance evaluation, and service improvements. Since it is non-identifiable, we may use or share it for any lawful purpose.

At times, providing personal information may be legally necessary or required under a contract with you. If you fail to supply such details when requested, we may be unable to fulfill or continue the service. In such cases, suspension or cancellation of the service may be necessary, and by using our platform, you agree this may occur.

How We Collect Personal Data

  • We collect information about you through several methods to ensure the smooth delivery of our services. When you browse our website, we may automatically capture both Personal and Non-Personal Data. This may include details about your device, your browser type, your IP address, and your interaction patterns, such as the pages you view or features you use. Such data is gathered with the help of cookies, server logs, and other tracking technologies. Additionally, if you engage with external sites that incorporate our tracking tools, we may collect further Technical and Usage Data from those activities.
  • In addition to direct collection, we may also obtain Personal Data from third-party sources. For instance, analytics providers supply us with technical insights, while we may supplement client-provided Business Information with data from trusted partners. We sometimes gather professional and contact information about non-users from external databases as well.
  • In situations where we act as a service provider for our clients, we process Personal Data only under their instructions. This means we do not establish a direct relationship with the individuals whose data we handle in such cases. If you wish to access, amend, or delete Personal Data managed on behalf of a client, we will connect you with that client. In rare instances, we may assist you directly in fulfilling such requests.

Use of Personal Information

  • We use your personal information in several ways to provide, protect, and improve our Services. Primarily, we process the data you provide to deliver the Services you request. This may require sharing limited information with third-party providers, partners, or service operators. Without this processing, it would not be possible to offer you full access to our Services.
  • When you contact us with inquiries, feedback, or concerns, we rely on your information to respond appropriately. This ensures smooth communication and helps us resolve issues or disputes effectively.
  • We also process personal information to enforce our agreements, detect and prevent illegal activities, and safeguard against misuse of our Services. For example, we may monitor for spam, malware, or fraudulent behavior, while ensuring compliance with applicable policies and contracts.
  • Additionally, we use your information to improve your experience by enabling personalization, supporting third-party integrations, and tailoring features to your preferences. Cookies and similar technologies also help us achieve this goal, as explained in our Cookie Policy.
  • Research and development represent another key use of your data. By analyzing how you interact with our Services, we gain insights that allow us to improve functionality, develop new features, and create more customized solutions.

If, in the future, we intend to use your data for any purpose not covered in this policy, we will inform you in advance and provide an opportunity to limit such use. Please note that restricting data use may impact your access to certain Services.

Information Sharing Practices

We may share your personal data with select parties to support our operations and business activities. These parties could include prospective employers, trusted service providers, affiliates, legal authorities, or other relevant entities. Each recipient is expected to manage your data under their own privacy practices. Additionally, disclosures may occur when required by law, court orders, or to protect our rights, assets, and user safety. In cases of corporate events such as mergers, acquisitions, or organizational restructuring, your information may be part of the transferred assets.

Your Rights and Control

Depending on your region, you may have certain legal rights regarding your personal data. These may include requesting access to the information we hold, asking for corrections to inaccurate details, requesting deletion, or opting out of specific data uses. Such rights may be limited by applicable laws. To exercise them, please contact us at admin@flatroleview.com, and we will respond within the legal timeframes.

Third-Party Links

Our platform may include links to external websites. Since these sites follow their own privacy practices, we are not responsible for their policies, content, or security. We recommend reviewing their privacy statements.

Security and Retention of Data

We apply multiple safeguards technical, physical, and administrative to protect your data from unauthorized access, loss, or changes. Despite these measures, no storage or transmission system can be completely secure, and we cannot provide absolute guarantees. We retain your information only as long as required to deliver services, meet legal duties, resolve disputes, or enforce agreements. Certain cached or archived versions may remain for a limited period.

Policy Updates

We may revise this Privacy Policy to reflect legal, technological, or operational changes. Updates will be posted on our website, and we encourage regular review.

California Rights

Residents of California may exercise CCPA rights, including access, deletion, or opting out of sales, by contacting admin@flatroleview.com.